Privacy Notice

When you place an order or contact us, we collect the details you provide: your name, email address, telephone number and delivery address, together with the contents of your order or message.

We do not collect or store payment card details. Orders are settled by bank transfer outside this website.

We use your information solely to process and deliver your order, to raise and send your invoice, to provide warranty support, and to respond to your enquiries.

We do not sell your personal information, and we do not use it for advertising.

We treat your personal data, the commercial terms of your order and any related information as strictly confidential, and do not disclose it to third parties without your consent — except where disclosure is necessary to fulfil your order (for example, to a delivery courier) or is required by law.

We keep order information for as long as necessary to fulfil the order, to meet our legal and accounting obligations, and to support any applicable warranty period.

You have the right to ask what personal information we hold about you, to have it corrected if it is inaccurate, and to request its deletion where we are not required to retain it.

To exercise any of these rights, or for any privacy question, please contact us using the details below.